Got Questions? We Have the Answers
Explore everything you need to know about our app, from its features to how it enhances your experience. Ready to dive in?
- General Info
- Account Setup
- Payments & Billing
- Support & Help
What is Fantasy Cricket?
Fantasy Cricket lets you create a virtual team of real players, scoring points based on their performance in actual cricket matches.
How do I join a Fantasy Cricket league?
Simply sign up, choose a contest, and select your players to join a league!
How are points scored?
Points are awarded for player stats like runs, wickets, and catches in real matches.
Can I change my team after the match starts?
No, once the match has started, you cannot make any changes to your team.
What happens if a player in my team gets injured?
If a player gets injured before the match starts, you can replace them. After the match begins, no changes are allowed.
How do I know my team’s performance?
You can track your team’s performance live during the match, with stats updated in real-time.
Can I join multiple leagues?
Yes, you can join as many leagues as you want. Each league will have its own contest rules.
Do I need to pay to join a league?
Some leagues may require an entry fee, while others may be free to join. Check the league details for pricing.
Can I withdraw my winnings?
Yes, you can withdraw your winnings by following the withdrawal process outlined in your account settings.
How do I make deposits into my account?
Deposits can be made using credit/debit cards, e-wallets, or bank transfers. Go to your account settings to choose a payment method.
What happens if I forget my password?
Click on the 'Forgot Password' link on the login page, and follow the instructions sent to your email to reset it.
How can I update my personal information?
You can update your details by going to the 'Account Settings' section in your profile and editing your personal information.
Is there a mobile app for Fantasy Cricket?
Yes, we offer a mobile app for both Android and iOS users. You can download it from the respective app stores.
Can I play Fantasy Cricket on desktop?
Currently, the game is available only on mobile. We are considering a desktop version in the future.
What should I do if I encounter a bug or issue with the app?
If you face any issues, you can contact our support team through email or live chat for assistance.
How can I join a private league?
You can join a private league by entering the unique code provided by the league organizer.
How do I create an account?
Go to 'Sign Up,' fill in your details, and you're ready to go!
Can I change my username?
Currently, usernames can't be changed after registration. Choose wisely!
I forgot my password, what should I do?
Click 'Forgot Password' on the login page to receive password reset instructions.
How do I deposit money?
You can deposit using credit cards, debit cards, e-wallets, or bank transfers.
Are there any transaction fees?
No fees for deposits; however, some withdrawal methods might have small charges.
How do I withdraw my earnings?
Withdraw earnings using the same methods you used to deposit funds.
How do I report a bug?
Report bugs through our support section, providing all relevant details about the issue.
What do I do if I face a technical issue?
Contact our support team, available 24/7, via email or chat for immediate assistance.
The app is not loading, what should I do?
Try restarting the app, clearing cache, or reinstalling it. Contact support if issues persist.